Cancellation & Refund Policy:

Disclaimer:

All our cakes are handmade and decorated by an experienced staff, due to that the colours and designs may slightly differ from the picture on our website.

Ingredients

All our cakes are suitable for vegetarian and we use halal products.

Vanilla Sponge Cake Ingredients

Sugar, Wheat Flour, Concentrated whey Protien ( from Cow Milk)

Raising Agents: E500, E541, Whey Powder(from Cow Milk)

Emulsifiers: E475, E471, E481, Salt, Flovourings

Chocolate Sponge Cake Ingredients

Wheat Flour, Sugar, Dextrose, Concentrated whey Protien(from Cow Milk), Cocoa Powder (5.5%).

Raising Agents: E50, E541, Whey Powder.

Emulsifiers: E475, E471, E481, Barley Malt Flour, Barley Extract, Flovouring, Stabiliser: E415.

Sugar Paste for Hard Icing Ingredients

Sugar, Fat, Egg, Vegetable Oil, Glucose, Sorbotal Syrup, Emulsifier E471, Veg.Glycerine.

Madeira Cake Ingredients

Wheat Flour,Sugar, Vegetable Oil, Maltodextrin, Whey Powder, Slat, Oat fibre, Emulishifiers(471, E475), Raising Agents(E500, E541), Rice Starch, Stabilizer(E415), Flovourings.

Shelf Life

Fresh Cream Cakes: If Refrigerated, 1 to 7 days.

Hard Icing Cakes: 6 to 8 days.

*ALL FRESH CREAM CAKES SHOULD BE REFRIGERATED

*No Refrigeration required for Hard Icing Cakes

 

Allergen advice:

Our cakes may contain some traces of nuts & coffee flavour is added on few cakes. So, please feel free to consult with our friendly customer service team before placing an order.

Delivery:

Standard delivery will be between 9am and 9pm by our company drivers and priority delivery will be between 8am – 2pm , 2pm – 8pm & 10pm – 2am. Please be advised 99% of deliveries are made on the correct day & time, sometimes there may be external factors like (traffic, breakdown, accidents, weather etc) which can delay your cake . We are unable to offer compensation for late deliveries which is not over 2 hours of lateness to the time you have chosen. Due to parking restrictions and charges with some areas, we request customers who live in apartments or flat to collect from the driver outside your building unless you require some special assistance for those who are disabled which need to be informed to us after placing an order.

*Free delivery and coupon code are applicable only for online delivery & collection.

Cancellation & Refund Policy:

No refunds or changes can be made for cancellation which is less than 48 hours before the delivery date. Please speak to us on +91 950-118-1512

If you need any assistance.

If there are any damages or misspelled on your cakes, it needs to be kept informed via WhatsApp, call or email with pictures of all sides of the cake within 5 hours of the delivery made by the driver. Our customer service agent will be available between 9am – 9pm to resolve any issues. All cakes will be tested by our quality analyst before dispatching on the day. If you have any concern regarding the quality of the cake it needs to be returned with minimum of 90% size of the cake with original box if not refund will not be made.